Frequently Asked Questions
Everything you need to know before entering Payne’s Labyrinth. Click any question below to expand the answer.
Can I buy tickets in advance?
Yes and it is preferred! You can purchase tickets online and groups of 15 or more will receive a 15% discount.
Do you accept credit cards?
Yes. We only accept (and you must pay) cash at parking.
What attractions are included in the admission price?
It's easier to say what is not included: lazer tag and concessions. Free water & popcorn is provided.
Is there a way to avoid waiting in line?
Yes, the FastPass upgrade for $15 lets you skip the line on all attractions except The Barn.
Are there any age restrictions?
You must be 12 years of age to enter Payne's Labyrinth and anyone under 15 must be accompanied by a guardian. No refunds if anyone decides not to finish the haunt.
Is there a lot of smoke in the haunted house?
We do use fog, haze, and scent machines. Should you find the smoke or odors too intense there are emergency exits throughout.
Are there strobe lights?
Yes.
Can I go in if I'm pregnant?
Payne's Labyrinth is not recommended for visitors who are pregnant, have heart conditions or are in general poor health.
Can I bring my bag into the haunt?
We have a strict no-bag policy for everyone's safety. Please leave all bags or purses at home.
What can't we bring with us inside?
No weapons, pets, alcoholic beverages, cameras, flashlights, laser pointers, food or beverage, cigarettes, lighters, incendiary devices, fireworks, drones, or illicit or illegal substances.
Is smoking allowed?
No, smoking of cigarettes or illegal substances is not allowed at Payne's Labyrinth.
Can I wear a costume?
Yes, keeping in mind the following rules. No masks. No props. No prosthetics. No special effects makeup that conceals your identity. Closed toed shoes recommended. Costumes must be reasonably modest.
Will the actors touch me?
Actors will not intentionally touch or grab our guests. However, because of the dark and sometimes tight nature of the haunted house, an actor may graze or run into you. The exception is Saturday October 24th & Saturday October 31st after 9pm for waiver participants.
Is there security?
Private security will be on-site every night. We require each person to pass through security screening before entering the waiting line.
Do you serve alcoholic beverages?
No, we do not serve or sell alcohol.
Do you charge for parking?
Yes. Parking is $10 CASH ONLY. There is NO ATM onsite.
Can I leave & come back?
Yes, you have in & out privileges. Please keep your wristband on to guarantee re-entry.
Can we touch the actors?
Absolutely not. Intentionally touching an actor can result in immediate removal without a refund along with assault charges filed